
Digital Detox: Taking A Break From The Buzz
By Michelle Niccoli, NCASEF Vice Chair
Running a 7-Eleven store means being connected almost 24/7—responding to employee texts, managing online inventory, reading emails, engaging on social media, and staying on top of news. I’ve been there: checking messages late into the night, scrolling through emails first thing in the morning, and feeling like I can never truly clock out. But how is this constant connectivity affecting our mental health, and what can we do about it?
The idea of a digital detox has been gaining traction for a reason. It is not just about taking a break from your phone—it is about reclaiming control over your well-being. In this article, I’ll discuss how tech overload can impact our mental well-being and share a few tips on how to step back, reset, and recharge—especially important when you’re running a busy store.
The Mental Health Toll of Constant Connectivity
Technology helps us stay organized, track store performance, and communicate quickly—but too much of it can leave us drained and distracted. As franchisees, we’re expected to be reachable at all times, and over time, that takes a toll.
- Stress and Anxiety: The pressure to always be “on” can seriously spike stress levels. I used to feel like I had to reply instantly to every message and email, even if it was not urgent. That expectation creates tension. Research shows constant tech engagement keeps our brains in a “fight or flight” mode, leading to heightened anxiety.
- Sleep Disruption: How many of us fall asleep while checking emails, social media, or scrolling through reports on our phones? The blue light from screens interferes with melatonin production, making restful sleep harder to achieve. Poor sleep makes you groggy and affects your mood, decision-making, and patience when dealing with staff or customers.
- Disconnection Despite Being “Connected”: Even though we’re constantly communicating through screens, it can feel isolating. I’ve spent hours engaging online, only to realize I was missing real-life moments with family, friends, or even customers. Face-to-face interactions—whether with employees, vendors, or loved ones—create the kind of connection screens can’t replicate.
The Benefits of a Digital Detox
The good news is that stepping away from technology, even just a little, can lead to major mental health benefits. It might sound difficult at first, especially when you’re running a store, but taking small breaks from screens can make you feel more grounded and focused.
- Better Sleep: Creating boundaries around screen time—like turning off your phone an hour before bed—can help reset your body’s natural rhythms. I started sleeping better and waking up more refreshed once I gave myself space to unwind without devices.
- Reduced Anxiety: Letting go of the need to constantly check messages gave me some much-needed breathing room. My anxiety started to ease, and I found myself focusing more clearly on what really matters, without the pressure of staying up to date on everything.
- Deeper Connections: Reducing screen time has helped me be more present. Whether I’m having a conversation with an employee or friend or family member, I’ve learned to put the phone away and engage more meaningfully. That simple shift has strengthened my relationships and helped me feel more connected in real life.
How to Disconnect Effectively: 4 Steps to a Successful Digital Detox
If you’re ready to take a break from the constant buzz of notifications, here are a few strategies that have helped me (and many others) disconnect without missing a beat at work.
- Set Boundaries: Try not to check emails or messages the moment you wake up. Set tech-use hours for your day and stick to them. Use “Do Not Disturb” mode during your downtime, and let your team know when you’re off the clock.
- Create Tech-Free Zones: Designate certain spaces as no-device zones—like your bedroom or dining room. These areas can become a refuge from store-related stress, helping you mentally separate work from rest.
- Plan Offline Activities: Whether it’s taking a walk, enjoying a hobby, or even just drinking your morning coffee without a screen, carve out time for simple, tech-free moments. You’ll be surprised how refreshed you feel.
- Engage in Real-World Conversations: Make time for in-person connections, whether that’s chatting with your employees without distractions or catching up with a friend over lunch. Phone-free interactions build stronger bonds—and help you feel more grounded.
Reclaiming Your Mental Health
Technology is a powerful tool, but only if we use it wisely. If you’re feeling overwhelmed or burned out, a digital detox might be the reset you need. Even a few small changes can reduce stress, improve sleep, and help you reconnect with what truly matters.
So if the nonstop pace of store life has you feeling like you’re always “on,” give yourself permission to disconnect. You’ll come back more focused, more balanced, and better equipped to lead your store and your life.