Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

Third Party Payroll Providers Benefit Franchisees and SEI

BY PAUL LOBANA, NCASEF VICE CHAIRMAN, PRESIDENT, SOUTHERN CALIFORNIA FOA According to our new contract, payroll is now the franchisee’s responsibility. This effectively transfers payroll processing from SEI to a third party provider, either ADP or Payality. There’s a very simple reason our franchisor made this change: they don’t want to be perceived as a […]

Supporting Our Vendors As They Support Us

BY JAY SINGH, CHAIRMAN, NCASEF Having served on the National Coalition’s Executive Board for over a decade, I’ve had the chance to visit a lot of trade shows, charity golf outings and general meetings organized by local FOAs. All of these events, as well as our annual National Coalition convention and trade show, are made […]

Improving Your Gross Profit

BY PAUL LOBANA, NCASEF VICE CHAIRMAN, PRESIDENT, SOUTHERN CALIFORNIA FOA With the minimum wage increasing in cities and states across the country, it is becoming very difficult for many of our stores to remain profitable. While the NBLC has been presented data on the factors affecting our bottom line, SEI hasn’t done much to help […]

Of Culture and Relationships

By Jack Rugen, Soundwave, Former President, United Franchise Owners of Long Island New York I had been a part of this franchise system for over 30 years until early this year. I sold my store and am happily retired. In the ‘80s after the Thompson brothers left, the system was simple, one-dimensional and felt more […]

Employee Safety Training Matters

John Harp, CSP, ARM Mitsui Sumitomo Insurance Group Employee turnover and inadequate training directly affects your bottom line and can be a struggle for the best of c-stores. Effective training leads to a more successful  employee who is safer and is more comfortable with customers, resulting in improved sales and lower costs. Ineffective training can […]

Of Lab Stores And Beer Vaults

BY MICHAEL JORGENSEN, EXECUTIVE VICE CHAIRMAN, NCASEF Many of you have seen the photos or read the press releases and coverage on 7-Eleven’s new “lab store” in Oak Cliff, Texas. The idea behind the “lab store” is to test new and different ideas and to identify what resonates with our customers. This is not the […]

Labor Crunch in the USA

BY AJINDER HANDA, NCASEF VICE CHAIRMAN, PRESIDENT, GREATER NORTHWEST FOA We are facing a dilemma: the labor pool is shrinking rapidly. This has been happening in Japan for many years, but now labor problems in Japan are peaking. The same phenomenon is occurring here, and it could be decades before we ever come out of […]

Three Steps To Manage Costs After An Employee Injury

John Harp, CSP, ARM Mitsui Sumitomo Insurance Group When an injury is reported to have happened to one of your employees, the actions taken by you as the employer can greatly assist your workers compensation carrier to reduce the workers compensation claim costs. The initial information that you provide your insurance carrier can aid them […]

Connecting To Community

BY JAY SINGH, CHAIRMAN, NCASEF 7-Eleven franchisees have a long history of getting involved with our local communities, and we do this through community outreach. To increase our sales and our presence in our local neighborhoods we need to let people know about our stores, and we need to participate in events that do good […]

What Can We Learn From Our Past?

BY MICHAEL JORGENSEN, EXECUTIVE VICE CHAIRMAN, NCASEF I’m sure you have heard the saying, “Those who do not learn from history are doomed to repeat it.” This saying is attributed to Harvard Philosophy professor George Santayana whose original words were, “Those who cannot remember the past are condemned to repeat it.” It’s a very simple […]