Archive for Items Categorized 'Dispatch', only excerpts shown, click title for full entry.

Coalition of Franchisees Says Deaf Ears are Bad for the Brand; Calling for Change

  It has been 15 years since Joe DePinto took over as chief executive officer at 7-Eleven. Since then, franchisees have struggled with profitability and working conditions. The National Coalition of Associations of 7-Eleven Franchisees (NCASEF), an elected, independent body representing the interests of more than 7,200 7-Eleven franchised locations in the U.S., is concerned that […]

Situation in Japan Shows Imbalance of Power in 7-Eleven’s Relationship with Franchisees

The need for collaboration and communication is greater than ever  Mitoshi Matsumoto recently did something many of us who are 7-Eleven franchise owners wish we could do.  He closed his 7-Eleven store on New Year’s Day.  Why? Staffing issues.  In fact, Matsumoto has had to close before because he simply doesn’t have enough workers to […]

Store owner in Japan is latest example of 7-Eleven’s abuse of power

In the wake of 7-Eleven’s public retaliation against an outspoken Japanese franchise owner, tension among franchisees is running high. The National Coalition of Associations of 7-Eleven Franchisees (NCASEF), an elected, independent body representing more than 7,000 7-Eleven franchised locations in the U.S., is calling on company leaders to improve communication and collaboration with their store operators. […]

National Coalition Requesting Elected Franchisee Representatives Have a Voice in Promotional Pricing

San Antonio, Tex. – Dec. 19, 2019 – Few promotions drive interest like $1 coffee, but 7-Eleven franchisees are not the ones benefiting from the chain’s aggressive promotion of its low-priced coffee or other specials offered through its mobile app. The National Coalition of Associations of 7-Eleven Franchisees (NCASEF), an elected, independent body representing more […]

NCASEF Board Members Reelected; Officers Forming New Communications Committee

Elections were held last week in Atlantic City at the final NCASEF Board of Directors meeting of 2019 to select officers to serve during the 2020-2021 term. Jay Singh will return as Board Chairman, a role he has held since 2017 when he took over as Acting Chairman. He was then elected Board Chairman for […]

NCASEF Board Members’ Trip to Tokyo; Franchisees Around the World Facing Similar Issues

Shrinking gross profits.  24/7 operational mandates. Store encroachment.  Questionable management tactics.  Poor communication with franchisees.  Likely these issues sound familiar to you – and they should.  7-Eleven franchisees here in the United States face them on a daily basis, but so do our counterparts across the globe, which is why members of the NCASEF executive […]

Record Number of 7-Eleven Stores for Sale; Franchisees Blame Poor Corporate Leadership

Today, NCASEF informed the news media about the record number of stores currently for sale in the 7-Eleven system—a sign that people are not investing in this company and a blemish on the corporation’s leadership team. About one year ago, National Coalition members took a vote of No Confidence in corporate management at 7-Eleven, Inc. […]

Franchisee Convention Energizes Membership to “Maintain a United and Strong Front”

The 44th Annual NCASEF Convention and Trade Show was the largest yet – but what may have set the tone for the convention was the first event of the show.  “Our opening reception was an outdoor event,” said NCASEF Vice Chairman Rehan Hashmi.  “I looked around and saw families.  Franchisees had brought their kids to […]

Why the National Coalition’s 44th Annual Convention and Trade Show Matters to You

The 44th annual NCASEF Convention and Trade Show is only days away. This year we have more franchisees and more vendors registered to attend than ever before. Our host site, The Long Beach Convention and Entertainment Center offers comfortable and state-of-the art facilities in the heart of Long Beach, California. We welcome those of you […]

FDA proposal would worsen teen e-cigarette use

NACS CEO Henry Armour argues the agency should actively enforce laws against sales to minors. From NACS News July 08, 2019, ALEXANDRIA, Va.—In an op-ed published by CNBC today, Henry Armour, NACS president and CEO, addresses the U.S. Food and Drug Administration’s (FDA) proposed policy changes to deal with the public health risks associated with the […]