Archive for Items Categorized 'Dispatch', only excerpts shown, click title for full entry.

7-Eleven Putting 30-Year Owner Out of Business

Franchisee Calls the Move “Retaliatory” 7-Eleven franchise owner Serge Haitayan received two noteworthy pieces of mail from 7-Eleven’s Dallas headquarters last month. One recognized him for his 30 years as a franchisee in Fresno, California.  The other informed him that his days as a franchise owner were coming to an abrupt end. The corporation has […]

7-Eleven Franchisees Call for Stronger Regulation in Franchising Industry

San Antonio, TX, October 5, 2020 – The National Coalition of Associations of 7-Eleven Franchisees (NCASEF) is urging the Federal Trade Commission (FTC) to better protect franchise owners by broadening and strengthening regulation within the franchising industry, and is also calling on the International Franchise Association (IFA) to support those efforts. “We were pleased to […]

7-Eleven Franchisees Give Company Poor Rating for Support during Pandemic

Sept. 14, San Antonio, Tex – Six months into the coronavirus pandemic, 7-Eleven franchisees are largely displeased with the financial and operational support they have received from the company, according to a survey of National Coalition of Associations of 7-Eleven Franchisee (NCASEF) members conducted in July and August. NCASEF is an elected, independent body representing the interests […]

Franchisees Need More Transparency and Information About Scan and Go Program

7-Eleven, Inc. (SEI) has been testing the cashier-less shopping app Scan and Go in a limited number of stores since late 2018. For today’s busy, on-the-go customer, Scan and Go appears to be a great option, allowing them to scan items as they shop and skip the check out. But the Franchisor has been secretive […]

2020 National Coalition Survey is in Your Best Interest

Every year, the National Coalition conducts surveys of 7-Eleven franchisees so we can better understand your concerns and communicate with SEI. It is our job to independently represent all 7-Eleven franchisees and the best way for us to do that is to truly understand your concerns. In the past, these surveys have told us whether […]

7NOW Amendments Should Raise a Red Flag for Franchisees

Delivery apps have grown in usage and popularity over the last few years, and with the COVID-19 pandemic, more people than ever before are relying on them.  In theory, they should be a win-win for both the business and the customer, but changes to 7-Eleven’s 7NOW program have the potential to create many losses for […]

As 7-Eleven Fights AB-5, Franchisees Claim the Company Treats Them like Store Managers, not Owners  

San Antonio, TX, July 6, 2020 – Having falsely claimed that a law intended to protect workers who have been misclassified as independent contractors – like those who drive for Uber – will make “franchising’s future uncertain in California,” the International Franchise Association and 7-Eleven, Inc. (SEI) are pressing to have franchised businesses exempt from […]

7-Eleven Changes the Rules for Franchisees to Take Part in California Sales Tax Deferment Program

This post originally appeared on The Franchise Owners of Greater Los Angeles website. At a time of unprecedented loss and fear among small businesses, the State of California has made a valuable offer to business owners: you can defer the sales tax you owe and pay it off over 12 months. The new relief effort […]

Emerging From This Crisis Requires Real Corporate Support

As the calendar turns to May, and the global pandemic moves into its third month, it is increasingly clear that SEI wants things to return to normal. But lower customer counts and smaller profits cannot be considered normal. 7-Eleven franchisees are worried about safety and they’re worried about whether they can recover from the hit […]

COVID-19: Important Message about Best Practices

  In this unprecedented time in our nation’s history, your NCASEF Executive Board wants you to know we stand with you and that we are working diligently to help you run you businesses. Now, more than ever, it is crucial that you do all you can to keep your families and employees safe while continuing […]