Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

Reflecting On 2024 And Preparing For 2025

Sukhi Sandhu, NCASEF Chairman With 2024 now behind us, it’s safe to say last year felt like a rollercoaster ride for 7-Eleven franchisees. We’ve faced some big challenges, but also pulled off some impressive wins. Looking back, it’s clear that our resilience and unity got us through some tough times. Now as we gear up […]

SEI Parent Company Seeks To Boost Shareholder Value

By Eric H. Karp, Esq., General Counsel To NCASEF In an article published in C-Store Five on December 16, 2024, the reporter opined that 7-Eleven has experienced significant financial setbacks in 2024 as it faced mounting economic challenges brought on by inflation, not to mention a potential management buyout and initial public offering. According to […]

The Power Of Professionalism

Sukhi Sandhu, NCASEF Chairman Our stores are an extension of our hard work and determination as franchisees. Every detail matters, and when things go wrong—a distributor failing to deliver, a Help Desk call leaving us without satisfactory answers or taking too long to resolve , or a maintenance technician arriving without the needed parts—it’s easy […]

Embracing Servant Leadership To Overcome Tough Times

Teeto Shirajee, NCASEF Vice Chair Running a 7-Eleven store has its challenges, especially when retail sales start to dip. In fact, we’re all feeling the pinch of changing customer habits, rising costs, and a fiercely competitive market. In moments like these, leadership makes all the difference. But not the type of leadership that revolves around […]

The Impact Of Election Years On Our Stores

By Teeto Shirajee, NCASEF Vice Chair Election years can significantly impact various sectors of the economy, including the retail industry and our 7-Eleven stores. The uncertainty surrounding elections often brings shifts in consumer behavior, market conditions, and policy changes, all of which can influence our store operations. Here are some ways election years impact the […]

Strengthening Our Partnership For Success

Sukhi Sandhu, NCASEF Chairman Recently, I and the NCASEF officers had a productive meeting with SEI leadership to discuss several pressing issues that have been weighing on franchisees and our system. To my knowledge, this meeting was historic as it marked the first time all NCASEF officers have sat down with SEI’s executive team for […]

Irresistible Force Meets Immovable Object

By Eric H. Karp, Esq., General Counsel To NCASEF When you are aligned with your franchisees, you can rule the world. Franchisees are our primary customers. No one has more skin in the game. The metric that matters most to our owners is restaurant level profitability. Franchisees depend on those profits for their income. These […]

Boosting Foot Traffic Thru Product Innovation & Diversity

Nick Bhullar, NCASEF Executive Vice Chair Driving foot traffic and building customer loyalty are important to the success of our stores, especially in today’s economic climate. We can achieve these goals by focusing on two key strategies: product innovation and diversification. By continuously updating our product mix and offering exclusive items, we can attract new […]

Looking To The Future

By Eric H. Karp, Esq., General Counsel To NCASEF Since my last column, in which I reflected on the numerous changes to the 7-Eleven system over the past decade, Convenience Store News published its latest report on the Top 100 chains. The title of the report is “TOP 100-Slow Motion,” reflecting the fact that the […]

Going Back To Basics In 7-Eleven Stores

By Teeto Shirajee, NCASEF Vice Chair In an era of online shopping and digitized experiences, brick-and-mortar retailers are increasingly challenged to stand out and adapt to changing consumer behaviors. However, within the complex landscape, going back to basics remains a winning strategy in retail. By emphasizing fundamental principles such as customer service, cleanliness, quality, value, […]