Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.
No society or business can function well without able leadership at all levels—and SEI and NCASEF can be no exception. It must be said, though, that we as franchisees sometimes cherish the thought that we can do without any leadership at all. We are apt to warp the traditional idea of “principles before personalities” […]
Several years ago SEI introduced RISE, the new ordering software and the next step in the ongoing development of the franchisee ordering system. As usual, when something new is launched by 7-Eleven, there is a lot of hoopla and excitement by the management team. We were told this system was the “best of the […]
I was pleased to report last issue that we have accomplished the task of fixing the FIW (Financial Impact Worksheet) being used as a tool to bash franchisees with their own mistakes or employee incompetence, and I am hoping we have put all remnants of the FIW and reports like it behind us for […]
One of the bigger issues causing tremendous concern for 7-Eleven franchisees these days is the wave of minimum wage increases spreading across the country. As small business owners it’s very troubling to see cities raising their minimum wages from $7.25 an hour or a little more, to as much as $15 an hour, because […]
Running a successful 24/7 convenience store business is challenging during the best of times, but it becomes downright discouraging when your franchisor creates more problems before solving the ones you already have. That has been the situation for franchisees over the last several years, but things as of late have been changing, and SEI […]
As your General Counsel, one of my roles is to ensure that the issues we advance on behalf of the National Coalition accurately reflect the priorities, concerns and viewpoints of not just the Executive Officers and the Board, but also of the constituent franchisees who are members of the FOAs that comprise what is […]
‘Smoke and mirrors’ is a metaphor for a deceptive, fraudulent or insubstantial explanation or description. The source of the name is based on magicians’ illusions, where magicians make objects appear or disappear by extending or retracting mirrors amid a distracting burst of smoke. The expression may have a connotation of virtuosity or cleverness in […]
I’ve been in the 7-Eleven system for a very long time and I’ve seen my share of ups and downs. As the Vice President of the FOAC and Vice Chairman of the National Coalition of Associations of 7-Eleven Franchisees (NCASEF), I am very aware of the activities of other 7-Eleven FOAs throughout the country […]
Over the last several years, franchisees have been embroiled in a great number of conflicts with SEI over policies, processes and program changes we believe have caused more harm than good to storeowners. The Financial Impact Worksheet (FIW) was one of those processes that caused our relationship with 7-Eleven to get contentious and reach […]
Over the last few months there has been talk about the new franchise agreement coming out within the next few years. The majority of franchisees are due for an agreement renewal in 2019, so the discussion always turns to what the agreement was like when we first franchised into the system versus the agreement […]
