Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

Proud To Join The Team

  This is my first Avanti column as the newly appointed General Counsel to the National Coalition, so I thought some introductory comments would be in order. First, I am honored and humbled by the vote of the Board to confirm Joe Galea’s nomination of me as General Counsel. I pledge to serve in that […]

The Beatings Will Continue Until The Morale Improves!

  An organization is in many ways a living, breathing organism. It will have a structure, a purpose and a mission. The various parts must be in relative cohesion to the whole lest chaos prevails, and if there is chaos then the organism may well get sick and possibly die. This applies to entities great […]

RGIS–The Single Source Solution?

  SEI recently made the decision to change to a single source vendor to provide the quarterly mandated audits of franchisee stores. What is concerning is that RGIS was not one of the top companies recommended by the Audit Selection Task Force that reviewed the audit process and interviewed the audit companies that participated in […]

The National Business Leadership Council

  Several years ago, SEI dissolved the President’s Leadership Council (PLC), which had as its members all the FOA presidents from across the country and many corporate higher-ups. The PLC achieved many good things for franchisees and the 7-Eleven system, due in part to the effective dissemination of information by the PLC members to their […]

Change And Unity

  A lot of folks have asked why I made the decision to run for National Chairman after so many years in the 7-Eleven system, especially at a time in my life when I should be looking forward to a quieter style of living. I have been in the 7-Eleven system for most of my […]

The Growth Of Fresh Foods

  As you all may be aware, SEI has set a goal to have our fresh food sales make up 20 percent of all our sales by next year. As it currently stands, there is some uncertainty within the franchisee community that this objective will be achieved. Customer’s perception of 7-Eleven is the key to […]

Transfer And Refund Rights

  Did you know that 7-Eleven, Inc. (“SEI”) may terminate your Franchise Agreement if your lease ends, your store is taken by the government under the power of eminent domain, or certain other situations? If SEI decides to terminate your franchise agreement under one of these circumstances, what do you do? What are your rights […]

Innovation–The Path To Prosperity

  We all know the story of “Uncle Johnny” Thompson and the Southland Ice Co. and how he had the spark of creativity to sell simple grocery items to level out sales in off-peak months. This planted the seeds of what would become the modern day convenience store. We also can recite chapter and verse […]

Merchandising Pre-Books

  One of the great strengths of the 7-Eleven system is the ability of franchisees to select the products that are sold in our stores. The only required products are those listed in Exhibit G, which can be changed by 7-Eleven, Inc. (SEI) with 30 days’ written notice. Weekly, SEI’s Merchandising Department produces a host […]

The National Coalition—Then And Now

  If you go back ten years and compare the National Coalition then to the National Coalition now, you can see drastic changes in the Coalition’s makeup, leadership, and organization. No longer can we be seen as a social club that gets together a few times a year to talk about issues. Today we are […]