Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.
Over the last few years, SEI’s Loss Prevention Department has gone through many changes, including changing their approach to handling certain critical inventory situations with franchisees. Loss Prevention has even changed its name to Asset Protection, which has led many franchisees to wonder whose assets they are protecting more—franchisees’ or SEI’s? The changes within […]
In the past, it used to be that visits from our business consultants to our stores consisted of discussing new items, planning sales opportunities, and generally having them assist us in resolving certain issues in our stores that affect our businesses and us financially. Now that the 7-Eleven system has changed—and continues to do […]
Ideally, the relationship between Asset Protection and franchisee stores should be a productive one, but more importantly one that helps build a business culture conducive to increasing sales and profits for franchisees and SEI. Currently, there seems to a checklist mentality at 7-Eleven, where Asset Protection looks for faults and punishes us with LONS […]
This is my first Avanti column as the newly appointed General Counsel to the National Coalition, so I thought some introductory comments would be in order. First, I am honored and humbled by the vote of the Board to confirm Joe Galea’s nomination of me as General Counsel. I pledge to serve in that […]
An organization is in many ways a living, breathing organism. It will have a structure, a purpose and a mission. The various parts must be in relative cohesion to the whole lest chaos prevails, and if there is chaos then the organism may well get sick and possibly die. This applies to entities great […]
SEI recently made the decision to change to a single source vendor to provide the quarterly mandated audits of franchisee stores. What is concerning is that RGIS was not one of the top companies recommended by the Audit Selection Task Force that reviewed the audit process and interviewed the audit companies that participated in […]
Several years ago, SEI dissolved the President’s Leadership Council (PLC), which had as its members all the FOA presidents from across the country and many corporate higher-ups. The PLC achieved many good things for franchisees and the 7-Eleven system, due in part to the effective dissemination of information by the PLC members to their […]
A lot of folks have asked why I made the decision to run for National Chairman after so many years in the 7-Eleven system, especially at a time in my life when I should be looking forward to a quieter style of living. I have been in the 7-Eleven system for most of my […]
As you all may be aware, SEI has set a goal to have our fresh food sales make up 20 percent of all our sales by next year. As it currently stands, there is some uncertainty within the franchisee community that this objective will be achieved. Customer’s perception of 7-Eleven is the key to […]
Did you know that 7-Eleven, Inc. (“SEI”) may terminate your Franchise Agreement if your lease ends, your store is taken by the government under the power of eminent domain, or certain other situations? If SEI decides to terminate your franchise agreement under one of these circumstances, what do you do? What are your rights […]
