Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

Change And Unity

  A lot of folks have asked why I made the decision to run for National Chairman after so many years in the 7-Eleven system, especially at a time in my life when I should be looking forward to a quieter style of living. I have been in the 7-Eleven system for most of my […]

The Growth Of Fresh Foods

  As you all may be aware, SEI has set a goal to have our fresh food sales make up 20 percent of all our sales by next year. As it currently stands, there is some uncertainty within the franchisee community that this objective will be achieved. Customer’s perception of 7-Eleven is the key to […]

Transfer And Refund Rights

  Did you know that 7-Eleven, Inc. (“SEI”) may terminate your Franchise Agreement if your lease ends, your store is taken by the government under the power of eminent domain, or certain other situations? If SEI decides to terminate your franchise agreement under one of these circumstances, what do you do? What are your rights […]

Innovation–The Path To Prosperity

  We all know the story of “Uncle Johnny” Thompson and the Southland Ice Co. and how he had the spark of creativity to sell simple grocery items to level out sales in off-peak months. This planted the seeds of what would become the modern day convenience store. We also can recite chapter and verse […]

Merchandising Pre-Books

  One of the great strengths of the 7-Eleven system is the ability of franchisees to select the products that are sold in our stores. The only required products are those listed in Exhibit G, which can be changed by 7-Eleven, Inc. (SEI) with 30 days’ written notice. Weekly, SEI’s Merchandising Department produces a host […]

The National Coalition—Then And Now

  If you go back ten years and compare the National Coalition then to the National Coalition now, you can see drastic changes in the Coalition’s makeup, leadership, and organization. No longer can we be seen as a social club that gets together a few times a year to talk about issues. Today we are […]

Difficult Issues For NBLC Discussion

  One of the many tasks performed during our quarterly National Coalition Board meetings is to gather information from Board members about the concerns and issues affecting their FOA members so they can be brought to SEI’s attention via the NCASEF or through the National Business Leadership Council (NBLC), of which I am a franchisee […]

An Open Letter To New Chairman Joe Galea

  Dear Joe: Congratulations on your election as chairman of the National Coalition—or should I say, you have my sympathies. Having served as general counsel for the Coalition for six years, I know all too well the many challenges that you will be facing as the point person for the Coalition, and particularly the difficult […]

Pre-Paid Gift Card Fraud

  Most of our stores carry different types of pre-paid load cards, re-chargeable phone cards, and gift cards. From our phone card business we receive a decent gross profit and repeat customers, while with gift cards we only get a set fee with a heavy risk attached if a transaction turns into a fraudulent load. […]

Why Are Vendor Promotions Accepted?

  The vendor community has a very tight relationship with franchisee leadership, and many times will talk about their frustrations with our franchisor and even ask for our help with SEI. Our vendor partners are charged by their bosses to achieve sales goals and execute promotions with assigned retailers. Only the largest suppliers have a […]