Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

Innovation–The Path To Prosperity

  We all know the story of “Uncle Johnny” Thompson and the Southland Ice Co. and how he had the spark of creativity to sell simple grocery items to level out sales in off-peak months. This planted the seeds of what would become the modern day convenience store. We also can recite chapter and verse […]

Merchandising Pre-Books

  One of the great strengths of the 7-Eleven system is the ability of franchisees to select the products that are sold in our stores. The only required products are those listed in Exhibit G, which can be changed by 7-Eleven, Inc. (SEI) with 30 days’ written notice. Weekly, SEI’s Merchandising Department produces a host […]

The National Coalition—Then And Now

  If you go back ten years and compare the National Coalition then to the National Coalition now, you can see drastic changes in the Coalition’s makeup, leadership, and organization. No longer can we be seen as a social club that gets together a few times a year to talk about issues. Today we are […]

Difficult Issues For NBLC Discussion

  One of the many tasks performed during our quarterly National Coalition Board meetings is to gather information from Board members about the concerns and issues affecting their FOA members so they can be brought to SEI’s attention via the NCASEF or through the National Business Leadership Council (NBLC), of which I am a franchisee […]

An Open Letter To New Chairman Joe Galea

  Dear Joe: Congratulations on your election as chairman of the National Coalition—or should I say, you have my sympathies. Having served as general counsel for the Coalition for six years, I know all too well the many challenges that you will be facing as the point person for the Coalition, and particularly the difficult […]

Pre-Paid Gift Card Fraud

  Most of our stores carry different types of pre-paid load cards, re-chargeable phone cards, and gift cards. From our phone card business we receive a decent gross profit and repeat customers, while with gift cards we only get a set fee with a heavy risk attached if a transaction turns into a fraudulent load. […]

Why Are Vendor Promotions Accepted?

  The vendor community has a very tight relationship with franchisee leadership, and many times will talk about their frustrations with our franchisor and even ask for our help with SEI. Our vendor partners are charged by their bosses to achieve sales goals and execute promotions with assigned retailers. Only the largest suppliers have a […]

The Challenge Of Change

  The national elections are over, but our work has just begun. It has been a hard and grueling season of hope and promise. Each of the candidates who stood for an executive office, from chairman to executive vice chair to treasurer, was motivated by a sincere desire to see the day-to-day burdens of franchisees […]

Honesty, Integrity And Trust

  It is election time again at the National Coalition, and it’s a good time to think about where we are and where we are going. Every two years the National Coalition Board elects half of its executive team. Last year we held elections for the three vice chairman positions, and by the time you […]

FIWs, POS Analytics, And The DVR Security System

  Historically, Asset Protection has been part of our operation, but they’ve usually been in the background and normally not that involved in the daily operations of our stores. Recently, however, all of that has changed. For about a year now Asset Protection has been a very active part of store operations, and this has […]