Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

The Challenge Of Change

  The national elections are over, but our work has just begun. It has been a hard and grueling season of hope and promise. Each of the candidates who stood for an executive office, from chairman to executive vice chair to treasurer, was motivated by a sincere desire to see the day-to-day burdens of franchisees […]

Honesty, Integrity And Trust

  It is election time again at the National Coalition, and it’s a good time to think about where we are and where we are going. Every two years the National Coalition Board elects half of its executive team. Last year we held elections for the three vice chairman positions, and by the time you […]

FIWs, POS Analytics, And The DVR Security System

  Historically, Asset Protection has been part of our operation, but they’ve usually been in the background and normally not that involved in the daily operations of our stores. Recently, however, all of that has changed. For about a year now Asset Protection has been a very active part of store operations, and this has […]

Common Mistakes Of Small Business Employers

  To those franchisees who attended my presentation on avoiding employment mistakes at the last NCASEF Convention in Las Vegas, please forgive me because you may have already heard all of this. Any Avanti readers who missed my presentation can benefit from the information below. Most of you may already know much of this basic […]

Sales Plan Verification Assessment

  A few months back, SEI decided to check compliance on one more part of our store operations and named it “Sales Plan Verification Assessment.” As you are all aware, the Merchandising Department—with the cooperation of other SEI departments—puts in place the sales plan for a particular month to be rolled out in all of […]

Let The “Sell By” Date Fit The Crime

  SEI has recently taken a very aggressive stance towards out-of-date products in our stores, issuing Letters of Notifications (LONs) and breaches even for out-of-date goods that are in the back room and not readily available for purchase by a customer. Has paranoia run rampant within SEI? Franchisees are NOT trying to poison our customers. […]

Common Sense Communications

  Organizations of every type and size live and die by their ability to communicate, both internally and externally. This holds true for corporations, non-profits, governments, and even families. The free flow of ideas and information is essential to the proper functioning of a vibrant business system, and the ability to effectively articulate needs, vision, […]

What A Convention! Hire Heroes And The Urban Store Concept

  Something special happens when 7-Eleven franchisees get together at the National Coalition Convention and Trade Show, an event that has taken place for 38 years. The very nature of our business demands that franchisees talk to each other, share information, network, and learn as much as we can about our system and our industry. […]

The Importance Of I-9 Compliance

  Recently, a lot has changed about how we look at certain functions within our business. For a long time many franchisees have not been concerned about employee files or about maintaining I-9s for every employee. Now we have come under a magnifying glass from ICE (Immigration and Customs Enforcement), the Department of Justice, and […]

7-Eleven, Inc.’s Duty To Act Reasonably In Remodeling The Store And Repairing And Replacing Equipment

  The May/June issue of Avanti contained an interesting article by former General Counsel for NCASEF, Arnold J. (Arnie) Hauptman, Esq., regarding the maintenance provisions of the Franchise Agreement between franchisees and 7-Eleven, Inc. (SEI). Arnie’s article described the potential liability to SEI for injuries to 7-Eleven customers in franchised stores due to the excessive […]