Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

Common Sense Communications

  Organizations of every type and size live and die by their ability to communicate, both internally and externally. This holds true for corporations, non-profits, governments, and even families. The free flow of ideas and information is essential to the proper functioning of a vibrant business system, and the ability to effectively articulate needs, vision, […]

What A Convention! Hire Heroes And The Urban Store Concept

  Something special happens when 7-Eleven franchisees get together at the National Coalition Convention and Trade Show, an event that has taken place for 38 years. The very nature of our business demands that franchisees talk to each other, share information, network, and learn as much as we can about our system and our industry. […]

The Importance Of I-9 Compliance

  Recently, a lot has changed about how we look at certain functions within our business. For a long time many franchisees have not been concerned about employee files or about maintaining I-9s for every employee. Now we have come under a magnifying glass from ICE (Immigration and Customs Enforcement), the Department of Justice, and […]

7-Eleven, Inc.’s Duty To Act Reasonably In Remodeling The Store And Repairing And Replacing Equipment

  The May/June issue of Avanti contained an interesting article by former General Counsel for NCASEF, Arnold J. (Arnie) Hauptman, Esq., regarding the maintenance provisions of the Franchise Agreement between franchisees and 7-Eleven, Inc. (SEI). Arnie’s article described the potential liability to SEI for injuries to 7-Eleven customers in franchised stores due to the excessive […]

Managing The Message When The Media Won’t

  “Good news about someone never gets past the door, but bad news will travel a thousand leagues away.” (author unknown) First, I want to say what needs to be said and hasn’t been said in the past few weeks: Thank you and good work to all franchisees and field team members who toil away […]

Sharing The Cost Of SEI’s Foodservice Goal

  Our franchisor has a stated goal of growing Fresh Food sales to 20 percent of total in-store sales. This emphasis to embrace the Fresh Food category is due to SEI recognizing the inevitable demise of cigarette sales due to tax increases by local and state governments, and now even the federal government with its […]

Business Transformation Moves Forward

  Almost four years ago 7-Eleven started talking about a managed distribution model that would transform the way products are delivered to our stores. 7-Eleven was looking to address a number of supply chain issues to improve delivery methods and cost of goods. High gas prices, less frequent deliveries from some of our largest vendors, […]

Developing A Culture Of Effective Communication

  Any true partnership works much better when there’s a culture of effective communication in place. BusinessDictionary .com defines effective communication as, “A two way information sharing process which involves one party sending a message that is easily understood by the receiving party. Effective communication by business managers facilitates information sharing between company employees and […]

7-Eleven, Inc.—Fix That Pothole!

  Check out paragraph 20(d) of any version of the store agreement since 2004, and you will find SEI’s maintenance obligations. Here is what it says (Note: “When we consider it necessary”): “(d) Maintenance Performed By or Through Us. When we consider it necessary during the Term of this Agreement, we agree to: (1) repaint […]

Teamwork On The Multiple Criteria

  7-Eleven in March released the newly updated “holistic” review form for the multiple criteria process that qualifies us to acquire more 7-Eleven stores. Of course this process is on the minds of all franchisees who are aggressive towards the business and feel a sense of urgency to grow and develop our 7-Eleven businesses. As […]