Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.
Recently, a lot has changed about how we look at certain functions within our business. For a long time many franchisees have not been concerned about employee files or about maintaining I-9s for every employee. Now we have come under a magnifying glass from ICE (Immigration and Customs Enforcement), the Department of Justice, and […]
The May/June issue of Avanti contained an interesting article by former General Counsel for NCASEF, Arnold J. (Arnie) Hauptman, Esq., regarding the maintenance provisions of the Franchise Agreement between franchisees and 7-Eleven, Inc. (SEI). Arnie’s article described the potential liability to SEI for injuries to 7-Eleven customers in franchised stores due to the excessive […]
“Good news about someone never gets past the door, but bad news will travel a thousand leagues away.” (author unknown) First, I want to say what needs to be said and hasn’t been said in the past few weeks: Thank you and good work to all franchisees and field team members who toil away […]
Our franchisor has a stated goal of growing Fresh Food sales to 20 percent of total in-store sales. This emphasis to embrace the Fresh Food category is due to SEI recognizing the inevitable demise of cigarette sales due to tax increases by local and state governments, and now even the federal government with its […]
Almost four years ago 7-Eleven started talking about a managed distribution model that would transform the way products are delivered to our stores. 7-Eleven was looking to address a number of supply chain issues to improve delivery methods and cost of goods. High gas prices, less frequent deliveries from some of our largest vendors, […]
Any true partnership works much better when there’s a culture of effective communication in place. BusinessDictionary .com defines effective communication as, “A two way information sharing process which involves one party sending a message that is easily understood by the receiving party. Effective communication by business managers facilitates information sharing between company employees and […]
Check out paragraph 20(d) of any version of the store agreement since 2004, and you will find SEI’s maintenance obligations. Here is what it says (Note: “When we consider it necessary”): “(d) Maintenance Performed By or Through Us. When we consider it necessary during the Term of this Agreement, we agree to: (1) repaint […]
7-Eleven in March released the newly updated “holistic” review form for the multiple criteria process that qualifies us to acquire more 7-Eleven stores. Of course this process is on the minds of all franchisees who are aggressive towards the business and feel a sense of urgency to grow and develop our 7-Eleven businesses. As […]
The quarterly store audit is something every franchisee is well aware of, as it is mandated by every franchisee agreement. However, in the past few years the audit process has changed and is no longer the effective tool it was for franchisees in the past. Prior to the 2004 agreement, the franchise agreement specified […]
Most of our stores are licensed to participate in the Supplemental Nutrition Assistance Program (SNAP) and accept Electronic Benefit Transfer (EBT) cards through state-issued machines. To those stores that are not licensed to carry these transactions, I highly recommend that they apply for participation in this program because in fiscal year 2011, state agencies […]
