Archive for Author 'John Santiago', only excerpts shown, click title for full entry.
During National Coalition Board meetings, franchisees often raise questions about the advertising fee charged by SEI and the way it is spent. This issue has been brought to SEI’s attention, but the company’s response was not a satisfying one as the information posted on 7-Connect lacks details and is not updated. I decided to […]
SEI has developed somewhere in the neighborhood of 300 or more stores nationally via the Business Conversion Program (BCP), in which independent c-stores, liquor stores, and other businesses can convert to the 7-Eleven brand and receive almost the same benefits as traditional franchisees. Over the last several months we have had a chance to […]
7-Eleven, Inc. announced in mid-November that the company will deploy its new distribution model, Business Transformation (BT), to the remainder of the stores in the Los Angeles area. Along with that announcement came the news that 7-Eleven has selected Los Angeles and San Diego as the next two areas for Concentrated Market Rollout (CMR). […]
This is my last article as executive vice chairman of the National Coalition. As quickly as time goes by, I still cannot believe I have served as executive vice chairman for four years and that I will not be serving franchisees in an official capacity at the national level next year. Over the course […]
According to my copies of SEI offering circulars, the Business Conversion Program (BCP) was rolled out by SEI in 2006. There are enormous differences in the business model between traditional stores and BCP stores, and you should be aware of these distinctions if you are thinking about investing in a BCP store. The major […]
Let the buyer beware! Under the doctrine of caveat emptor, a buyer cannot recover from a seller for defects on property that render the property unfit for ordinary purposes. The only exception is if the seller actively conceals latent defects or otherwise makes material misrepresentations amounting to fraud. Before statutory law, a buyer had […]
In recent times, through market meetings and zone meetings, various news reports from Dallas, or in articles in c-store trade publications, SEI has made it clear that store growth is a primary focus for the company. Store growth supports the long-term goal of developing concentrations of stores, and Business Transformation (BT), the Business Conversion […]
One of the key responsibilities of our franchisee trade association is to manage the relationships between all of the groups on whom 7-Eleven franchisees depend. This includes our relationship with 7-Eleven, Inc., our relationship with vendor partners, and especially, the relationships between FOA members and the National Coalition, in order to represent the interests […]
On my visits to 7-Eleven stores throughout the country, I usually spend an extended period of time focusing on the fast food, grill items and hot foods in our stores. After all, SEI repeatedly tells us that foodservice is to become the core of our business, and I like to see how we are […]
Hidden in the one-inch thick Franchise Disclosure Document are several little known provisions, policies, and practices that you should be aware of before you sign a store agreement—whether for an initial store or, more likely, for a multiple. Being aware of these points may or may not discourage you from signing an agreement but, […]
