Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.

The Importance Of Data Connectivity

  Many of us can remember the days when the cash report was done with three carbon copies inside the book, and couriers would deliver it to 7-Eleven, Inc. once a week. Back then we only had double keys, tax and non-tax, and all the prices were normalized by the cashiers. We have made a […]

The Culture Of This Franchise System Must Change—Chapter 3

  In the last two issues of Avanti, I have exhorted SEI to pay attention to the culture of its franchise system as the single largest roadblock to meeting the internal and external challenges that it and each one of its franchisees face. In the most recent issue of Avanti, I urged each of you […]

Business Transformation—A Game Changer

  In one of my previous Avanti articles related to our old and time-consuming ordering system, I asked SEI for a more efficient and modern ordering system, and many of my fellow franchisees echoed that call. What do you know? SEI has finally acknowledged our request and has given us a new and very efficient […]

Minimum Wage Will Test The 2019 Agreement

  Now that the hot summer selling months are behind us and we enter cooler weather, I believe the next two quarters—the last in 2016 and first in 2017—will be a test for our stores and provide some indication of the direction we will be heading, at least for the near future. The big question […]

The Culture Of This Franchise System Must Change—Chapter 2

  In the last issue of Avanti, I explained why I believe the culture of this franchise system must change if it is to move forward and meet the substantial and material challenges that it now faces, and will most certainly face in the future, both internal and external to the system. As further evidence […]

A Widening Gap: The Haves And The Have-Nots

  When I first came into the 7-Eleven system a little more than a quarter century ago, life was simpler and the majority of franchisees expected to have only one store. Things have changed drastically since then, and today all but the luckiest franchisees find it tough to survive as single store operators. I know […]

Looking Ahead To The New Agreement

  With all of our festivities now behind us, I would like to start off by thanking all the franchisees who attended our 41st annual convention and trade show and made it a huge success. I would also like to thank all of our vendor partners, who went above and beyond in their support of […]

Wage And Hour Legal Training And Assistance Now Available Through Your FOA

  As many of you know, the joint employer initiatives of the National Labor Relations Board and the United States Department of Labor have created quite a tumult in the world of franchising. Some have suggested that if the joint employer doctrine receives widespread acceptance, it will end franchising as we know it. I do […]

Franchisee Notes: What We Want Out Of The New Agreement

  In early July a group of franchisees including many FOA leaders met in person and over the phone to talk about the upcoming 2019 Franchise Agreement and to start establishing in writing what franchisees would like to have in that agreement. The very first thing we agreed on was that we wanted it to […]

The Problems With 7-Eleven Day In Chicago

  In Chicago during the dog days of summer when most of us experience our highest sales of the year I am reticent to take a day out of my very busy schedule to give away FREE Slurpees on 7-Eleven’s annual birthday. I say this not because I am loathe to promote my brand, but […]