Archive for Items Categorized 'Avanti Magazine', only excerpts shown, click title for full entry.
It’s no small secret that our stores are targets for criminals, and in places like Chicago—where my stores are located—crime in general is on the rise and it’s becoming increasingly difficult to keep our stores, customers and employees safe. This is especially true during the overnight hours. That’s why I have been meeting with […]
As we welcome 2017, there couldn’t possibly be a better opportunity to reflect upon the future and growth of the 7-Eleven Enterprise. In this fine publication’s latest editions, you all must have seen some head-turning headlines such as minimum wage increases, new agreement negotiations, and competitive pricing issues. Although we have all been deeply […]
No doubt about it, 2016 was a busy year for 7-Eleven. But all the hard work we put in last year to implement new programs, systems and procedures in our stores have placed us in a better position to compete and grow sales in 2017 and beyond. Looking back at 2016, I would say […]
Many of us can remember the days when the cash report was done with three carbon copies inside the book, and couriers would deliver it to 7-Eleven, Inc. once a week. Back then we only had double keys, tax and non-tax, and all the prices were normalized by the cashiers. We have made a […]
In the last two issues of Avanti, I have exhorted SEI to pay attention to the culture of its franchise system as the single largest roadblock to meeting the internal and external challenges that it and each one of its franchisees face. In the most recent issue of Avanti, I urged each of you […]
In one of my previous Avanti articles related to our old and time-consuming ordering system, I asked SEI for a more efficient and modern ordering system, and many of my fellow franchisees echoed that call. What do you know? SEI has finally acknowledged our request and has given us a new and very efficient […]
Now that the hot summer selling months are behind us and we enter cooler weather, I believe the next two quarters—the last in 2016 and first in 2017—will be a test for our stores and provide some indication of the direction we will be heading, at least for the near future. The big question […]
In the last issue of Avanti, I explained why I believe the culture of this franchise system must change if it is to move forward and meet the substantial and material challenges that it now faces, and will most certainly face in the future, both internal and external to the system. As further evidence […]
When I first came into the 7-Eleven system a little more than a quarter century ago, life was simpler and the majority of franchisees expected to have only one store. Things have changed drastically since then, and today all but the luckiest franchisees find it tough to survive as single store operators. I know […]
With all of our festivities now behind us, I would like to start off by thanking all the franchisees who attended our 41st annual convention and trade show and made it a huge success. I would also like to thank all of our vendor partners, who went above and beyond in their support of […]
